Welcome to the
Provider Zone

For more than 125 years, Cigna has been committed to building relationships with healthcare providers, consultants and medical practitioners, enabling our members to connect to a high quality and professional healthcare network. We intend to continue to build and enhance these relationships for many years to come.

We hope that the Provider Zone will provide you with answers to frequently asked questions, guide you through the accreditation process and provide existing partners with fee guidelines and the forms that are required for any non-standard treatment authorisations.

Click below to find the following in the Medical Provider Zone:

Application forms to become a Cigna accredited facility, consultant or other medical practitioner
Reimbursement fees – Calculate professional fees by searching our fee schedule
How to interact with Cigna on a day-to-day basis
How to request extended or non-standard treatment

If you cannot find the information that you require, please e-mail our Medical Provider team.

For forms relating to Requests for Information, please see the list below:

For forms relating to Provider Recognition, please see the list below:

Applying to become a Cigna Recognised Provider

- Consultants

Apply to become a Cigna Recognised Consultant here

- Facilities

Apply to register as a Cigna Recognised Facility here

- Other Medical Practitioners

Apply to become Cigna Recognised Medical Practitioner (non-Consultant) or Therapist here

Request for further treatment authorisation

- Physiotherapy Request Form

Request further physiotherapy treatment for your Cigna patient here

- Psychological Therapy

Complete our treatment request form here

- Inpatient Treatment Extension Request