Jim Bruce

Chief Operating Officer, Cigna UK HealthCare Benefits

Jim Bruce is Chief Operating Officer at Cigna UK HealthCare Benefits and Cigna Insurance Services. In this role, he has responsibility for customer operations and business functions. Jim is also responsible for driving the relationship and profitability of strategic partner relationships.

With more than 20 years of experience in general management, global sales, international operations, marketing and strategy, Jim leads his teams in developing and implementing profitable strategic partnerships, and driving a culture of customer and employee excellence and engagement.

Jim joined Cigna in 2011 as Business Development and Marketing Director for Cigna’s Global Individual Private Medical Insurance (IPMI) business. Since then he has held a number of international roles including Chief Operating Officer. Prior to joining Cigna he held several senior roles within the general insurance and finance sectors.

Based in Cigna’s UK headquarters in Greenock and international headquarters in Glasgow, Jim is also a keen fitness enthusiast and fair weather golfer.