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How do I make a claim?
How we can help
How to submit your claim
You can submit your claim by:
- emailing your invoice/itemised receipts to UKMedicalClaims@Cigna.com
- uploading your invoice/itemised receipts online to the My Claims section of your Cigna member portal at www.cigna.co.uk/members
posting your original invoice/itemised receipts to UKHB Medical Claims, Cigna HealthCare Benefits, 1 Knowe Road, Greenock, Scotland, PA15 4RJ.
* Click here to access your helpline number
Please always follow our guide to claiming process and remember that you need to call us for authorisation at every key step of your claiming journey.
Your Cigna nurse helpline is available Monday to Friday, 8am – 8pm, Saturday 9am to 12pm.
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