Expat Data Entry Clerk
Greenock
Purpose of the job/Key Objective:
Pre-process claims for upload onto claims management system. Key in critical data
from all claims invoices and correspondence using coding structures specific to
CIGNA International Expatriate Benefits. Ensure all service standards are met for
all external and internal customers.
Duties & Responsibilities:
- Key critical claims data and billed amounts onto data entry screens,
adhering to strict coding specifications whilst maintaining stringent processing
and auditing targets
- To consistently maintain or exceed accuracy targets in technical
audit.
- To consistently achieve or exceed individual set productivity targets
to ensure all turnaround times are met and no penalties are incurred for our penalty
clients.
- Work closely with supervisors, act on instruction/advice given
during weekly feedback sessions to constantly improve individual and team performance
ensuring all statistics are within or above agreed criteria.
Skills/Attributes:
- Quick and accurate keyboard skills essential
- Computer literate, to include MS office and MS Outlook experience
and basic system navigation skills
- Good communication skills
- Ability to organise, prioritise and manage workflow, essential
to achieving targets and accuracy.
- Ability to work productively in an extremely focused, concentrated
and pressurised environment;
- To be a team player and ability to work towards and achieve both
individual and team targets
- Ability to work on own initiative and apply instructions from supervisor.
- Must be flexible and be able to adapt to frequently changing processes.
- Conscientious
- Good job specific product knowledge
- Regulatory awareness
Education/professional qualifications required:
- Educated to standard grade
Experience Required:
- Excellent keyboard skills
- Good verbal and written communication skills
If you would like to apply, please submit a full and up to date C.V. along with
a cover letter to Margaret Buchan, HR Department, CIGNA International, 1 Knowe Road, Greenock PA15 4RJ. Alternatively, please apply online to
UKRecruitment@cigna.com.