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Absence Case Management 

Our expert, people-based approach to managing absence will ensure your employees return to work as quickly, safely and productively as possible.

We’re experts in enabling employers to manage their employees’ health in the most cost-effective way. You’ll find we understand the challenges you face and take the time to listen to what you need, throughout your relationship with us.

Our service ensures that all employees reaching agreed trigger points are referred to specialist Nurse Case Managers who actively manage the absence from initial referral through to return to work in a cost effective and consistent manner.

Our unique absence management service will help you:

  • Reduce the frequency of short term and the average duration of long term absence through a best practise case management model
  • Support absent employees by ensuring that they receive appropriate treatment, support and advice enabling the earliest possible return to health and work
  • Manage the costs associated with Long Term Disability payments, Group Income Protection schemes and Early Ill Health Retirements
  • Provide the appropriate tools for line managers and HR to enable them to effectively manage employee absence
  • Manage the risk of potential Employer Liability claims due to accidents or incidents at work and work related ill-health
  • Inform your healthcare strategy with accurate management information and regular reports highlighting absence issues and trends within your organisation

To find out more about CIGNA's Absence Case Management service, contact us by phone on 01475 492458 or on email at sales.support@cigna.com